Effective Date: 25 October 2025 | Last Updated: 25 October 2025
35Frames Photography respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and photography sessions.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you book or purchase services.
- Session Information: Details relevant to your photography booking (event type, location, dates, times, etc.).
- Images & Media: Photographs and videos captured during sessions, which may include identifiable images of you, your family, or event guests.
- Technical Information: IP address, browser type, and usage data when visiting our website.
2. How We Use Your Information
We use your information for purposes including:
- Providing and managing photography services.
- Processing bookings, payments, and contracts.
- Delivering edited images, albums, and products.
- Communicating with you about services, inquiries, or support.
- Marketing and portfolio purposes (with your explicit consent).
- Complying with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share data only with:
- Service Providers: Printing labs, album makers, and delivery services, strictly for fulfilling your order.
- Legal Requirements: If required by law, court order, or government regulation.
- Consent-Based Use: With your permission, selected images may be used on our website, social media, or marketing materials.
4. Data Storage & Security
We implement reasonable security measures to protect your personal data and photographs. Images are stored on secure servers and backed up responsibly. However, no online system is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal data (subject to contractual or legal obligations).
- Withdraw consent for use of your images in marketing materials.
To exercise these rights, please contact us using the details below.
6. Cookies & Website Tracking
Our website may use cookies to improve functionality and analyze user traffic. You can manage or disable cookies in your browser settings.
7. Children's Privacy
We do not knowingly collect personal data from children under 13 without parental consent. Parents/guardians booking family or child photography sessions acknowledge responsibility for such consent.
8. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website, with the effective date clearly stated.